Our upstream provider has confirmed that the underlying issue is resolved. We have used the same period to improve fallback measures should we experience a similar service loss event from a provider in the future.
Posted Mar 17, 2020 - 13:09 PDT
Monitoring
SHIFT is now loading as normal. We are continuing to monitor application performance.
Posted Mar 16, 2020 - 13:12 PDT
Identified
An upstream provider has confirmed that they are experiencing a reoccurrence of the issues first present at 9:24am PT today. We are working with them to resolve.
Posted Mar 16, 2020 - 13:07 PDT
Investigating
We are currently investigating reports that SHIFT is not loading.
Posted Mar 16, 2020 - 13:02 PDT
This incident affected: SHIFT App (Web Application, MacOS Application).