SHIFT Not Loading

Incident Report for MediaSilo

Resolved

Our upstream provider has confirmed that this issue is now resolved.

Posted Mar 16, 2020 - 10:59 PDT

Monitoring

SHIFT is now loading as normal. We are continuing to monitor application performance.

Posted Mar 16, 2020 - 09:34 PDT

Identified

We can confirm that the application is experiencing slow loading due to an issue with an upstream provider. We are working with them to resolve.

Posted Mar 16, 2020 - 09:30 PDT

Investigating

We are currently investigating reports that SHIFT is not loading.

Posted Mar 16, 2020 - 09:23 PDT

This incident affected: MediaSilo App (Web Application, MacOS Application).